On the 19th April 2013, I submitted an application to customer assist which has 15 day turn around time in which to respond as stipulated on the application. I todate (2 months later) i have not received any response from them bar an email confirmation received from an automatic mail box. After ...
On the 24th of May 2013 I made a payment of R1000 Account Reference: 0035603468403 and since I have been receiving phone calls from various call center agents saying that I have not made payment for the month of May 2013. I requested a fax number to send the proof of payment on the 11th as well as ...
I am utterly dissapointed in New Nationals Gift Sirwale, who did my contract incorrect. I called in for a new contract for the Z10 and he added it on my existing contract, the amount debited was different from the amount he gave me, it was way too much and now he is telling me the amount was for 3 ...
In December 2012 I obtained the required pre-authorisation for an annual check-up as laid down in the Prescribed Minimum Benefit Programme. In January I discovered that both the doctor and the pathologist had not been paid. Several enquiries to the call centre by phone and email to Danielle ...
Hi. I have finally received my new phone from Altech. BIG UPS to their Head Office staff especially Nelisiwe, who has been assisting me from day since I lodged my complaint about the Sandton branch that calls customers RUBBISH. At the risk of asking for too much, what is left now is an apology from ...
I was informed by RB Jacobs that I could pay my FNB credit card with another credit card in an FNB branch. I attempted to do this and was told by the teller I could not - please advise what is the correct process? ...