How many more times do i need to write a report on hello peter just to get some service? Also how many more times do i need to take my phone in for "repairs" only to receive an even worse refurb phone in return! On the 2 july i had to take my phone in again! To date i have not received it ...
I used to be on Prosano medical aid, from 1985, until Bonitas took them over and my plan became Bon classic 01/01/2013 I resigned from Bonitas/Prosano at the end of January 2013. Yesterday I contacted Bonitas to get my last tax certificates, and enquire as to when they will be refunding my medical ...
Every year your policy increases that I understand so when I called to ensure that that doesn't happen (as I have done every year) I got nothing but a refusal but only if I took out or reduced certain cover this is nonsense I am a loyal customer who always sings the praises of dial direct but not ...
I wrote a complaint on Hello Peter and Outsurance responded with a call and a promise to sort this for me. On Thursday morning at 7:20 I got a call from Dinky to find out what still needs to be sorted and when I told her nothing has been done, she said that she will sort this out for me, as I had a ...
After trying to solve a matter, I was contacted by Rudi Mester of the brand. After positive communication with all the factson the table, the matter between us was resolved with a postive outcome. Thank you for the positve way you have handle the matter. This shows that customer service are a high ...
I recommend everyone not to switch over to Momentum Health. They are refusing to cancel my medical aid after months of calls, emails etc. Very frustrating working with an incompetent company!!! I moved over to your competition for a number of reasons ...