I applied for a loan where I was told hat their 3-in-one package of R350, will only apply if I take a loan from them. It was agreed that the deduction will go of from my account on the 28th of July, seeing it was a Sunday I was told it will go off on the 26th with 7day tracking. I did not take a ...
As a long time client with Vodacom, I am truly disgusted that Vodacom has charged me for the remaining months of my 24 contract for a Samsung 2 after I upgraded to a Samsung 4. I think it is shocking that the sales consultant that assisted me on my upgrade, did not mention to me that I was still ...
Updated cellular account at mtn but never received a confirmation of update but when queried, none of the mtn consultants reached at costomer service and mtn sales department could assist me with query ...
It has taken more than a week to resolve a cell phone claim. The call centre consultants are lacking in professionalism, knowledge and talking skills. After fighting with about 6 consultants, i asked for a line manager/team leader and i was put onto Reinhardt. Reinhardt resolved my issues, took a ...
I emailed on 29/06/13. Received an automated response stating they would respond within 24 to 72 hours. I again emailed on 12/07/13 and phoned last week. A lady said I was in a queue and they had to listen to my original call where I applied for my contract and that I'd be refunded what was ...
Well it has been a week, somebody from Homechoice did call me with regards to the discrepancy on my account and said that they would investigate and get back to me... NOBODY HAS SINCE THEN CALLED ME. However due to my non payment until the discrepancy is sorted I have recieved numerous calls daily ...