Firstly the application form should be updated to include income and expenditure sheet, since the staff cannot even work that out. They need information from me, but I need to call them all the time. The consultant advised me my application would be approved between 2-5 hours, that was Sunday... ...
After logging a complaint with the call centre and posting a complaint on Hello Peter, the only response I get is an automated, sorry to hear, we'll come back to you... After 7 days still noboddy got back to me. Autopage - you know nothing about customer service!!! Why do you still bother to say ...
On Thursday, 01 August my mobile phone service was suspended for no particular reason as a call centre agent Olga Ntsime from High value & VIP call centre was not sure why the service was suspended and subsequently removed the suspension. Unfortunately the suspension was not removed but my ...
I am writing this on behalf of my parents: My father has the multichoice pack of R175 but pays R180 each month. Today the service has been cut, so they phone client services where the person tells them they are in arrears and have to pay R188 for the service to resume, and they have to pay more ...
I have had an on going problem with Trudon since 2009. Initially they called my husband falsely stating that they are from Telkom and asked if he wanted our business number listed. He agreed to list it. We then moved business premises and the number changed and the amount to Trudon was no longer ...
I have a personal loan with fnb and am they client, they double debited me for the second month and I have been waiting for a refund since the first, I guess my other debt don't matter since I have paid them, the unfortunate part is I cant reverse it in the branch since is internal and I thought it ...