On 30 December 2013 I requested a once off bolt on 2GB data bundle for our 3G router. Yesterday I notice that the bundle was not loaded as we were running out of data. I called Nashua - it took 30 minutes on the phone and they still could not find the request even though I told them I had a sms ...
The staff are [URL Removed] ought to go on some serious customer service training. They just do not reply to emails, and they think that the problem will just go away! First I was promised a voucher that would then be credited to my credit card along with the returned item (which was returned 'cos ...
I have had a horrible week from this service provider! I have been calling them for the whole week and have spoken to numerous consultants at their call centre. My phone was soft-locked on Sunday 25 August. Since then, I have spoken to almost everybody at the call centre to resolve this. I have ...
Upgraded my wife's phone in June 2013. MTN Sandton store did not properly explain data usage costs, so from going from an average monthly bill of R340, due to data costs received a bill of R2 000.00 1st month after upgrading. I have been trying to get MTN-SP to resolve the query since 19 July 2013 ...
Our AEG Competence Oven Door shattered and when calling AEG Customer Service, we were transferred no less than 10 times before finally arriving at their parts division. After supplying a model number we were informed that they do not keep the glass door in parts and are not prepared to order it in. ...
I closed my account about 3 months ago and I have asked Makro to update the info at the different credit bureaus and this is still not done. Can you please update this immediately. ...