I incurred a large bill whilst overseas. I want to settle the amount over 6 months if possible. I managed to speak to someone in the Legal dept, who said that i must reverse my debit order after it has gone through, then contact MTN to make an arrangement to pay the balance off in installments. ...
My account was debited as usual by end of October.By mistake i made an EFT payment to CellC on 4November. i called them yesterday requesting them to refund my account as the payment i made was in error. Jabulani told me that that amount has already been credited to my November bill, and if i want a ...
Hi At the beginning of Oct my contract upgraded was told that I cannot take out the same contract that I had so I went contract of R200 which gave me R100 airtime, 30 sms and 30mb data with a limit of R1000 I was not happy about the R1000 limit but was told that my old contract was no longer ...
I have been trying to change my debit order from the 25th to the 01st of the month for the past 4 months - and FNB still hasnt changed it.. And every time i call- im put on hold for so long!! This huge debit order causes huge cash flow problems for me every month - and i keep calling every single ...
Thank you very much for the awesome client service from Outsurance. I called Outsurance call centre for assistance with the activation of my debit order on my new banking details. I spoke to Mr Andre van Graan. The call lasted about 5 minutes and the service I received from Mr van Graan was great. ...
I am at wits end here and I don't know who I can speak to. Your call centre put me on hold for more than an hour on the 02.10.2013 and not because no one can pick the call but because they do not know how to resolve a billing query and when they eventually put me through, I land up at collections ...