I called Tracker call centre on Friday informing them that they need to de-install my device on my old vehicle and fit it in my new car. They said it takes up to 72hours for a technician to come out and fit it. Yesterday I called again and still I'm pushed from pillar to post and no progress. I ...
I have recently upgraded from a 1, then 2 and now 4MBPS ADSL Line, on the 2 MBPS line I averaged speeds of 1.8, consistently. After upgrading to the 4 MBPS upgrade I am only averaging 2.9 MBPS, surely that is not right for what I am paying?? Please can you investigate and ensure that I am getting ...
I signed up on your website on Monday and received the following INCOMPLETE SMS today at 16h47: "Good day - Please be advised that your order has failed due. For further assistance please call our Sales Department on 0877005000, option 1 and option 3, Thank you, Mweb" I contacted your 087 ...
I am tired of the pathetic service one gets from virgin active. I have spoken to 4 different people, 1 saying i must pay R85 to freeze my account for ramadaan, another saying i don't pay any fees to freeze it for this particular month, another who says its optional, and a wayne who assured me it ...
I purchased a 250MB data bundle on Monday (24 June) after noticing that I only have 40MB of data left of my existing bundle. On Tues (25 June) I received an SMS saying my bundle had run out and out of bundle rates now apply. I didn't think anything of the SMS as I had purchased a new bundle the day ...
I have contacted the Clientelle Life Call centre SERVERAL times to correct the details on my insurance policy. I have spoken with at least 3 different consulatants regarding the fact that my Surname is spelt incorrectly, which legally could cause complications in the event of my death, as well as ...