I have never ever experienced such nonsense with a bank. You go to the branch to sort something out and they put you on the phone to talk to the call center... Today I went to the branch to have me Greenbacks paid out as I was instructed to do by the call center. I get to the branch where they tell ...
I went to apply for a second loan from Nedbank Hayfields. I was told that it was approved and would be paid into my account. I WAS NOT told that this money would go to pay off my other loan and I would only receive the balance. When I went into the bank to query this, the gentleman I had dealt with ...
After lodging GFCC card claim (ref: 2013082000079), I was told it would take ten working days. But then I got a call a month after notifying me that it is 'no pay' for me. Upon enquiring the reason, the consultant says it is a case of lost card. I asked how this was established because clearly the ...
In the past I have taken my excess coins to Standard Bank to exchange them for notes. I went into the above mentioned bank this morning and was told blatantly they don't do it at that branch. Why has this service been offered to me at other branches and not this one? Poor service and bad attitude ...
On 31 July I went to MTN Hayfields. I had a Vodacom contract and number which I wanted ported to a new MTN contract. I placed the order. A week went by with no phone and no contract. On 7 August I (8 days later) I was contacted to say that there was still a delay. I requested a change in the ...
Recently my dog had to be put down, and being that she has been with us for 11 years.. It was a sad day..I was really appreciative of the kind and wonderful way that the situation was dealt with. And to get a condolence letter in the post a week later, from the vet and staff.. was just really so ...