I was treated unprofessionally when returning an item under warranty. Glynn resolved my concerns and went the extra mile to ensure that Rip Curl had redeemed their great reputation. His professionalism and rapid response is something which many can learn from. Thank you Glynn for all of your ...
Good day. We requested a refund from Direct Axis as they were overpaid by just over R5000. Direct Axis paid the money to the NPDA who was suppose to refund us. I copied to NPDA in all the emails & followed up telephonically on daily basis to confirm whether the refund was received by the NPDA. ...
As a first time claim, I received fast and efficient service from Lerato Moloi (Claims Consultant) at Discovery Insure. The communication was both telephonic and email with constant feedback and acknowledgement. The actual authorisation of the claim occurred within 24 hours of submitting a ...
Myself and 2 colleagues were travelling on flight BA6413 from OR Tambo to Cape Town on 26 September 2013. Shortly after takeoff we were informed that there is a problem with cabin pressure. The sound was very bad and passengers could hardly hear what was being announced. About 10 min later the same ...
I have not been working for the past 6 months as a results MTN suspended my number, so now i am working and have paid the outstanding balance and i need my number to be activated, my challenge is when i send the customer service department an email instead of helping me they tell me toregister MTN ...
Maryn Pretorius got in the accident on the 5 September 2013. Maryn was not in the wrong, a Lady reversed into her in a parking area. The Lady said that her insurance will cover the claim. in that accepting that she is in the fault. Maryn did everything that was required from her within the next ...