I requested a written confirmation that the debit order that went through my bank account on 1/10/2013 would be the last debit order as the contract has been cancelled on 13/9/2013. After confirming that I do not want a statement of the account but a letter confirming the information. I received a ...
I have been with Vodacom as long as i can remember as always respected the way they treated their customers. Not anymore!! For the past few months I have been trying to sort out my 'over-billing' problem. I eventually realised that Vodacom has been charging me for my 12 month contract since 2011! ...
Loren at DebtBusters immediately responded to my inquiry on the debtbusters website and phoned me within ten minutes. i was uncertain as to whether i was contacting the right place, but Loren was very efficient and provided great service. She explained the process to me and now I understand the ...
Few months ago I received a sms that said my policies will bebilled twice and I never understood Y, and this month some have been debited twice and nobody explained to me Y and I have never missed any payment. I want to know why and where is the problem ...
I am fed up with emailing calling and receiving no response to my emails or calls this so call holiday club/touchdown group gladly takes your money every month and does not provide any support what so ever. email after email and it just seems to be ignored. I want to cancel this ...
I'm so sick and tired of complaining on Hello Peter about Virgin Mobile. If anyone out there wants to join Virgin Mobile I say no they are worse than useless. I have been fighting with them since June to cancel my contract. My contract has now been cancelled with them but now i have all these ...