This is by far the worst I have ever experienced!!! I have never ever come across such a "one sided" customer TRAP!!! THIS CANNOT BE LEGAL AND I WILL CONTEST THIS IN COURT IF I HAVE TO!! I am really beyond a point of remedy. CANCEL my contracts, YOU ARE IN BREACH! I am not employed by ...
I have never received such TERRIBLE service from any provider, below standard is an understatement. I was involved in an accident on the 29th Sept 2013, I spoke to the rep, Lufuno, supervisor, Lebo, Call Centre manager Shawn, Athini claims dept, all these employees are very good at making promises ...
This company called me and offered me an insurance on the new contract that I got with Virgin Mobile and I refused to take it. The lady said to why not because this is free. I asked her how can it be free. She said because I am loyal customer to Virgin Mobile. I asked her again, how which is this ...
I was called by a VODACOM UPGRADE SPECIALIST, who failed to state that she is a call centre agent/ sales from elite mobile/comit technology, who had then messed up my upgrade. what I had asked for and what was upgraded is two different things. I had contacted elite mobile numerous times and was ...
I was involved in a bumper bashing in June and I had to pay excess even though it wasn't my fault... I received a call yesterday to say that my excess is going to be refunded!!! ...
Upgrade forced down my throat by Precious at the call centre. Promised delivery by specified time. Didn't happen. Titus said there were stock shortages and delivery would only happen 4 days later. I then cancelled the contract with Titus. Went to Vodacom direct to upgrade and was told that Elite's ...