Continued strikes. No action plan to rectify or to provide customers with the service paid for. I import a lot from overseas and always pay for expedited shipping, where possible. However, with the continued strikes, I don't even get standard delivery. The cost of expedited shipping is ...
I waited a month for telkom to send a technician to fix my internet. 4 days later it does the same thing!!! im on hold now for 42 minutes trying to get hold of them!!! i also got double billed for internet that I haven't had!!! and landline calls when I do t even have a landline phone!!! i am ...
After an initial request over 3 months ago to cancel my contract i managed to get the contract canceled on the 3 Jan 2014. Telkom Mobile decided to bill me once again for the full Jan 2014. i have also cancelled my 2nd contract 3S at 12 Jan 2014, when this contract expired and Telkom Mobile has ...
I go my telkommobile data account in September last year. I took Smartinternet 3G promo at R119. This is a data deal and they automatically sneaked in a caller line id cost, which is not specified on the invoice, and charged me the R8.50 for September, October, November. I finally got to call them ...
In November 2013, i changed my contract to the U-Choose Smart M. I had no problems loading airtime on in December. Then January came, and I could not load airtime on, not from my bank account (tried that 12 times), not from your vodacom stores (tried that twice with the customer service person at ...
Last year in September I called in to qeury about the process I should follo to take out an adult dependent to have their own medical aid because I could not afford to have them on my Medicaid as an adult. I was sent an email of new membership which I completed for my dependent to move from my ...