As a client of standard bank I recived a call from the call centre in gauteng. From a angent named kensani with regards to increasing my revolving credit limit. I told her I don't want to increase it. But she was persistant to do so. So I asked her how much she qualify for and she did. And we said ...
We submitted a claim and it was rejected. I called the call centre and they apologised, said it will be paid the next week. It has since been 3 months that I have been calling them every week, every time they say a different storey why it have been rejected, promising it will be solved the next ...
Since when is it okay for a call centre agent to cut off a client? If you don't understand what im asking you, then be quiet and let me explain. I am your client, not your friend. Yes I raised my voice to incompetence. But if you are going to tell me the same thing 50 times I will get upset. The ...
Good day, i have a huge problem with CellC, my 24mnth contract with cellc came to an end in January, without my knowledge and consent cellc upgraded my contract to a higher package that doubled my subscription from R99 to R196.i contacted the call centre and spoke to their consultant who could not ...