I was promised on the 1st November 2013 that my problem would be escalated to a relevant department and that somebody would contact me. Up to date I have not received any feedback from who ever were supposed to contact me. This problem is going on since the 26th October 2013. At the end of the ...
I switched one of my 1131 decoders to a HD PVR 2P that we got from a friend just to realise that my cabling is not setup correct for the connection. I've been on the phone with the call centre 5 times since Sunday 27/10/2013 to get me back to my original setup 2x 1131 Xtra view. I keep on getting ...
Written a full report with complaint, no written feedback. Service failure. Wrong communication between call centre & retail. After 2 weeks still no service resolution. Very Poor customer service. ...
Got sms stating I won a 19 piece knife set. Spoke to Gift he told me to pay R230, I paid and found out I only had to pay R130. Informed Gift and he said I can choose what ever I want for the extra R100. Gladys phoned me and i informed her that i want the Dolphin Mop. It's been over a month now and ...
I'm sincerely disappointed and deeply regret why i took a 3G contract with Heita. i called in earlier just to cancell my policy for R199 per month, i ended up regretting why i'm even making the call, because i ended up wasting my money being bashed on the phone. A lady by the name of Gift Make was ...
I am totally appalled by the service I received from vodacom in trying to unlock my simcard I use for my internet. They asked the most rediculous questions and refused to give me the simcards number (which I lost during an upgrade and simswop with no help from vodacom to carry my numbers over). I ...