Visited the mobile communications branch at Gateway on 20 March 2013 to sign up for a data bundle. The data bundle was allocated to the wrong SIM. Eventually, after numerous visits, a SIM-swap was done on the 26 April 2013. When I received my bill a few days later, had been overcharged on that ...
I received an upgrade phone (Sony Xperia V) on 14 May. The phone freezes regularly. I reported this to Vodacom by fax 27 May, requesting a refund as is my right under s. 56 of the Consumer Protection Act. I phoned on 28 May to confirm receipt of the fax, and was told that I would be contacted ...
I bought a Fuji camera in 2012. Less than a year later the camera became faulty and and started turning itself off despite the fact that the batteries were fully charged. While still under warranty I left the camera at the Incredible Connection Gateway branch. After a few weeks I was told to ...
Dion ran a promo on the PSP vista bundle from 24/4 til 21/5. I contacted the Gateway store a day after the promo broke to confirm whether they had stock and was advised that they didn't but were expecting their stock that weekend. I phoned on the Monday was told that the stock didn't arrive, but ...
I went to Game Store at Gateway on Saturday to purchase the Defy Dishwasher that was advertised on sale till 29 May. The sales persons discussed that there were none in stock and none on order. This is ridiculous as the sale was still on for a few more days and all they can tell me is there are ...
I waited for just over an hour and even skipped on work in order to get myself a Wii U unit on sale... Only to have a bunch of people jump queue just before the store could open and got the units before I could... Was very disappointing... Next time please be more organised. The staff said there ...