I have purchases a Toshiba i7 intel laptop on the 1st of September 2013. The day of the purchase the laptop worked perfectly. 2 days later I notice that the built in mouse on the laptop is not working. Therefore I took the laptop back to the gateway store requesting to exchange the laptop on the ...
I purchased a jacket which was on sale and it looked dirty and the sales assistant advised me that it is not dirty and that is the fluff and it will come out so I said fine and purchased the Jacket. I took the item back to return it and Patricia (shop assistant) left me for around 15minutes to go ...
Just walked into the dros, 21:51 pm, asked for a winhoek draught, last night it cost me R 22, tonight it's R30, apparently something wrong again with the till, no slip, how convenient, I've questioned it but that's tonight's price, seems others patrons next to me got a slip, feel I've been done in, ...
On many occasions I went to the store to purchase an advertised item on sale and they were out of stock. This is rather frustrating and its not like I go many days after the sale begins. I sometimes wonder if there was even stock in the first place. The last incident, the salesperson told me that ...
We purchased a Samsung fridge to the value of R8500 from House and Home (Gateway). Since purchase till current (1.5years) we had four complaints against the product. The problems were redundant. We requested a new product. The funny thing is that the store does not acknowledge our prior complaints ...
Hi I visited the branch in Gateway, it took 45 minutes to be have a drinks order taken, the manager KC took our order along with the meal orders. The meal order took another 20 minutes to be brought to the table. My meal had hair in the pasta, we call KC and he promised that he would personally ...