I dropped off the shoes in August and I was eventually told there will be sent for repairs and it will take a week. Till to today almost a month later, I still don't have my shoes after numerous calls, it still the same story about the shoes being sent to a workshop for repairs. I have no words ...
I visited the Samsung store at the Gateway mall on 23September to update the software on my phone. When I inquired about this the man in charge of updates was busy with another customer and requested I leave my number and that he would call me in an hour when he was done. After waiting 1 and a half ...
I bought shoes at Call it SPRING Gateway at the end of August and wore the shoes about 3 times and the sole started peeling off and become "disproportional". I sent a message to their facebook page, a private email because i did not want to give them bad publicity. I got a response from ...
At the movies with 3 friends on Sunday 22 September, we experienced the most disgraceful customer service from one of the tellers. There were 2 queues upstairs. 2 tellers open on either end. Teller 11 was to the right (same side that we were queued) and had a sign saying cash only. When we ...
I initially called the call centre to confirm a package deal and was told that I could go to apple store in gateway or vodacom store to do upgrade. Both stores were unable to help me with upgrade. It is highly frustrating as an upgrade should be a simple process. Services seems to be getting bad to ...
In June 2013 a member of my staff, Tasneem Haffajee, took her Blackberry cellphone to Autopage Gatewayto have it repaired as she had a contract with them. After two months they returned the cellphone to her unrepaired, which she did not take. They then sent it back again for repair and after a ...