I had purchased a few items to the value of about R800 which unfortunately was not suitable and approached Customer Services to credit my account. The good were being returned in full compliance of their exchange policy. My account is a month in arrears and because of this they refused to accept ...
I purchased tickets to watch The Hobbit - desolation on smaug, online (05/01/14). the webisite redirects you to imax online bookings in which i purchased my tickets. at no stage during the process was i informed that the movie was no longer in imax. this was my first experience and i was very ...
I went t gate way to spend time with my family and we were only going to be there for one day.that was the only day we would be together and now it is gone due to bad service and 3hours waiting for for our meals at ocean basket and we are only going to see each other next year.we bought the family ...
We had supper at John Dory's @ Gateway. I ordered a greek salad and guess what I got, 3 SMALL ROSA TOMATOES cut into halves with a few pieces of feta and olives, the rest was lettuce!!! I complained to management and his answer was that they need to prepare meals according to head office standards. ...
Sat 11th January 11.30am I went to gateway shopping centre Telkom store. There were about 15 people waiting for service. No one knew what queue to stand in? There is absolutely NO signage or staff offering help!! I waited in a queue for 15 minutes, only to be told that that queue is NOT for ...
I had an incident where i bought a freshly baked pie straight from the oven from checkers hyper. One bite and the thing smelt worse than decomposed meat. Took it back to the store and up till today no response or anyone trying to apologise for what has happened. thanks to yourl i had food poisoning ...