Hi, i have a big big complaint about your panarottis gateway store. my last 4 visits to gateway store has been horrific bad and unpleasant. my family have been customers for many years and its sad to see your customer service is gone down. i have never complaint before and i said this time i am ...
On Saturday 6/01/2014 my family and I went to the cinemas to watch FROZEN and for some reason or another my pockets were beyond full. An hour after the movie ended and whist in another store at the mall i realised that i had misplaced my wallet. I knew that i had left it at the cinema as i had just ...
Hi there. i booked tickets for The Hobbit IMAX 3D on your App that i downloaded. when we got to the cinema we were told that the tickets we booked were not for IMAX but only for 3D. On the App the movie has in large writing "3D" on it, while the IMAX 3D has nothing at all, this is very ...
We were are Gateway Durban in December and wanted to buy a Sissy Boy dress that was on the 50% sale but decided to rather wait till we got back to Jhb. Went to East Eand Mall on Friday to buy the dress but was told it was not on special in that store. I phoned Gateway from there and Gateway told me ...
Good day, My husband and I booked online to see The Hobbit in IMAX 3D on Saturday 4 January 2014. The movie was booked for 11:00. In normal terms, previews are 15 minutes, so it was expected that the movie would start at 11:15. The previews only started at 11:30, therefore the movie on, y started ...
The Self service machine seemed to be having problems with payment and so other customers experienced this too. This branch was short staffed and upon a second call an attendant appears to help with attitude. I request to see the manager and she leaves to attend to someone else. She then has the ...