Why is it that EVERY Single time I have to deal with MTN they end up infuriating me. I went into Gatemax 10 days ago, and dealt with a really lovely Lady called Sarika. I had requested for my contract to be changed to a topup plan and after filling out a pile of paper, I was told that the change ...
Hi am so upset... in November my phone was showing an error jmv 1507 reset then i phone the call centre to find out what i meant as i had never seen it before, i was told it was a software error i have to take my phone to any mtn shop for s/ware upgrade..it happened that my colluegeS MLUNGISI AND ...
IT NOW BEEN THE 2ND TIME IN A MONTH THAT MY PHONE IS IN FOR REPAIRS.I HAVE BEEN TOLD THAT THE PHONE WILL BE SORTED OUT BUT NOTHING HAVE BEEN DONE.IF I DONT GET MY PHONE TODAY I WANT A FULL CREDIT TO THE VALUE OF MY PHONE.IM NOT WAITING ANOTHER DAY. ...
I HAVE TAKEN MY BLACKEBERRY 9360 IN FOR REPAIRS ABOUT 2 WEEKS AGO AND NEVER ONE DAY DID MTN CALL ME TO PROVIDE FEEDBACK.THE SATURDAY THAT WENT PASS I WENT INTO THE STORE TO FOLLOW-UP AND WAS TOLD BY MONDAY MY PHONE WILL BE IN THE STORE AND WILL CONTACT ME WHICH NO ONE DID.TRIED TO CALL THE STORE ...
Good day I am still waiting for feedback and someone to contact me regarding my phone. Phone was booked in on the 18/06/2013. How long is this warranty assessment going to take? Total no of days I am without my phone for this month is 15 days including the first assessment. Please give me a time ...
My new S3 started freezing, dropping calls and displaying error message from the second month. Took it in to MTN Gatemax and off it went for a warranty assessment. When I checked back with MTN eight days later was informed that there was nothing wrong with phone, software was faulty and an upgrade ...