I took out a contract in January which was not a contract I wanted. I have already reported this as a transaction and this matter was handed over to Sisa at head office. This was a few months back, NOTHING HAS BEEN DONE!!! I have requested a copy of the contract signed by myself nearly 4 months ago ...
I went to the store at Fourways mall as I had an account query. The lady at the till sighed when I approached her. When I asked her to check the name of the account holder she said that was impossible and I must leave and call the call centre. When I asked her to call the centre for me, as I had ...
I took a contract out in April and requested that a prepaid number be converted into a contract. It's now August four months later and my request is still not done!!! I'm not able to us the contract, yet EVERY month with out fail my account is debited for a service that's not rendered!!! I have ...
I WOULD LIKE TO THANK THE MANAGING DIRECTOR OF FOURWAYS MALL FOR THE CALL HE GAVE ME RESOLVING MY ISSUE. HELLO PETER WOULD NOT ALLOW ME TO CHANGE MY COMPLAINT TO A COMPLEMENT. IS IT POSSIBLE TO GET HIM TO CALL ME AGAIN AS I LOST HIS DETAILS HE GAVE ME. THANKS ...
I went into the VodaCare shop in Fourways Mall to repair my Blackberry Bold 9900. The problem was that the camera did not work on the phone. So they took the phone in and gave me my job number. The service was excellent; the phone was ready in no time. So I reloaded all my info to the phone only to ...
After cheching my till slip i saw that i was overcharged for one of the 2 holistix product i purchased. I went back inside, took the (only) price below the product, as well as a product and showed the manager. He asked the cashier, Patience to refund me. We then astablished that there were two ...