I am a disappointed in FNB-Forex utter incompetence and indifference: I applied to transfer $645 to a Tanzanian account on 31.12.2012. My account was debited with the amount on 04.01.2013. I do not receive a conformation the money have arrived at their destination. After more than 2 weeks on ...
Good day, I would like to enquire why my funds from abroad which was received by FNB on the 1st of February 2013 was only released on the 4th of February 2013? The value date was for the 1st of February 2013. I called the Forex call center several times on the 1st but they insisted that the funds ...
I deposited a foreign cheque about 8 weeks ago! After I deposited it the lady said to me that the cheque will take about 2 weeks to clear.. So I waited and waited and waited.. After 6 weeks I tried to make contact with the Forex department at FNB.. This was last week Monday or Tuesday.. On that day ...
I received incoming forex and was emailed and sms'd to logon to the website and accept the quote within 28 days. I saw the quote, and contacted the helpdesk to find out why the commission was so high. I said I wanted to wait for a better exchange rate before accepting the quote. It was then ...