I got a cell phone contract with cell c years ago and i know i did not settle my debt with them, which i would like to put behind me, but its near impossible. I called the call centre some months ago and they transferred me to the legal department, they took a lifetime to pick up so i hung up. I ...
I took out 2 contracts with Cell C 2 years ago. July we got our early upgrades. I instructed the person in the contact centre to adjust the insurance accordingly. My phone got some water damage, so I sent it to the repair centre. It came back they couldn't repair. So I was to get a new phone. The ...
I had a complaint on 02/10 about an unauthorised debit order. I spoke to Belinda from 'Forensics' department and was promised a refund on Friday 04/10 provided that my money reflects in their account. Since my money was already taken on 30/09 there's no way it was not reflecting by 04/10. After our ...
YOU PEOPLE DONT PAY YOUR CLAIMS! I AM BEING HANDED OVER TO ATTORNEYS DUE TO THE HORRIBLE TURN AROUND TIME DISCOVERY HAS. THESE CLAIMS ARE FROM 15/16 SEPT 2012!!! MY DAUGHTER WAS HOSPITALIZED AND SAW A SPECIALIST TWICE A DAY. THESE CLAIMS ARE CLEARLY MARKED AM/PM YET DISCOVERY CANT SEEM TO ...
WOW! 2complaints in the period of a week greyhound/Citiliner need to pull up their socks-seriously! I had booked a round trip for my mom and co. so on sunday we made our way to cpt station got there justafter 2 as the bus was MEANT to leave @ 3h15. queues were long but service wasnt too bad. once ...
My phone was on the 15/06/2013, I reported it 16/06/2013, since then me and Cell C Kolonnade are trying to get this claim sorted out. It is 21/06/2013 and still NOTHING has been done. I wanted a phone replaced by today and they have not even escalated my case to the C Cover department. The new CEO ...