Thanks for speedy response. Busi was great! I think you guys must invest in more adequate training or refershers for your other call centre agents. So that they all communicate the same information. Also a proper call recording system inpplace, to see all prior interactions. ...
Ok so now you have cancelled the contract. i am STILL WAITING for a proof of cancellation letter without penalty. everytime i call i get told i will send it later. i want this letter today!!! ...
On 06/06/2013, I posted a complaint of Poor Service from Neotel. Promises were made and never kept and feedback or call backs are never done. On 13/06/2013 I finally received a call from Lerato at Neotel. After explaining to her several times of what the problem was, was eventually told that Neotel ...
After 2 wweks of not receiving my i-phone and no communication from Cellc at all, I was sent an e-mail from Cell C of how sorry they are and Blanche would contact me, well after 5 days I called Blanche because she was to useless to call. Blanche also said sorry sorry sorry blah, but did nothing! ...