1STLY... DEBORAH ASPOAH HAS DICTATED TO STAFF AND SENIOR MANAGEMENT, INCLUDING THE PA TO JOSE DE SANTOS, VIV. CALLED NOW TO SPEAK TO MORNE'. I WAS TOLD BY BUSI TSHABA THAT I CANNOT SPEAK TO HIM NOR LEE ANN AND REFUSED TO TRANSFER ME THRO TO ANY BODY THAT CAN HELP ME. THIS SERVICE FROM CELL C IS ...
I have logged 3 issues to CellC for my BIS service being incorrectly deactivated since my September 2013 invoice. The first issue was logged on 20 December. On all 3 occasions I received an SMS response and the issue was closed. I made 8 calls to CellC relating to the issue and on every occasion I ...
I posted a report on Hello Peter on 31 December regarding Vodacom's poor handling of a Deal Match. I was contacted by Adnaan van Heerden who is responsible for handling my complaint. Eight days have passed since Adnaan took the case and I have neither had an explanation nor an apology why my ...
Im Still waiting for feedback after 2 Weeks. No Reference Number. I have recently added telkom adsl 1 mb uncapped to a phone line. I have received the bill for R989. When I activated the adsl the call centre notified me that the monthly fee will be R670 for the adsl and anytime minutes. They spoke ...
YOU STILL HAVE NOT PROVIDED A FINAL INVOICE. PLUS YOU HAVE LISTED IN ITC STATING NO PAYMENT YET WHEN I CALL THE CALL CENTRE SAYS I OWE NOTHING. THIS IS AFFECTING ABILITY TO GET A BOND DUE TO YOUR INABILITY TO REACT ...
For the past 2 and a half months I have been in a head-on conflict with Cell C about my unstable data connection. Have a look at my previous complaints about Cell C. Today, for the first time I actually spoke to a competent person, Thapelo at the escalations department. Unfortunately, Thapelo is ...