I called the service department to see if they could assist me with my radio/cd unit in my vehicle. The first call went through to kevin and the call was dropped. I called through twice after that and left messages with the switchboard lady who advised me that someone would call. Nobody called. I ...
So after waiting for almost 3 weeks for mtn to fix my phone, i'm just being made aware that mtn works in the interest of the manufactures, not for the customers. that they do not advice customers of their rights when customers take their phone in within 6 months of purchase so that they request for ...
Please note my issue started last year 2013, when I received an sms by GLA to state that FNB had handed me over for non payment of a personal loan, this loan was taken out in the year 2007 with FNB, there was a debit order instruction given to FNB to instruct to debit off account monthly, there was ...
Hi there, To say this was bad service would be a compliment! Background: I have cancelled my account with them, because my wife and I moved to Cape Town and the new medical aid was in her name (Also Discovery btw). I got a call from Divashni Naidoo on 25 Nov 2013 claiming that I owe Discovery ...
Purchased a MyGig 3 Data Bundle through the MyVodacom APP on Christmas Day for my data dongle. The bundle was immediately billed to my account and 24 hours later, the data was still not awarded to me. I queried this with Cust Care and the agent confirmed that no data had been given to me and a ...
Candice assisted me with a query and responded to my mails almost immediately. She is an asset to Discovery and makes some of the mundane processes bearable. ...