I called to make a booking to have my car serviced, on the first attempt (9am). I waited until 11.30 and had to call the dealership back, which was completely unethical, only to find that apparently NOBODY had spoken to me and there was no record of my call in addition to that the date I required ...
So i took my car in for a service on 15/11/13 to McCarthy VW, where i always send my car due to the exceptional service that i have always received, unfortunately my last experience has left a bad taste. I left my car in the morning for the service which was carried out during the day and when i ...
I recently took my car for a service at McCarthy VW, Pine Street. After I picked my car up, that afternoon I checked the service book and noticed it had'nt been filled in. When i emailed my service advisor querying this, I received no response on the matter. When I was called by McCarthy to rate ...
WOW, it is rare to get great service in this day and age. Then to get it twice in a row is mind blowing. Keep up the great work Ifthikar. ...
Purchased a Demo 2012 Passat 1.8 TSI DSG form VW Mc Carthy, Pine street in Durban about 6 weeks ago. From the word go I had to do all the follow ups on progress in getting car. Waited over 3 weeks for my number plates - again had to do all the follow ups. Eventually I booked the car in on Wednesday ...
I purchased a brand new car from mccarthy vw on the 28th of November 2012. I picked up that the the back two speakers was bust and there was a rattle coming from the drivers side door. I take the car back to Mccarthy and informed them and they made a booking for the 24th of December 2012. When the ...