After applying over the net for a new phone I decided to give cell c direct a try and too this day regret it more than ever. After getting my phone I noticed my value added data of 250mb was not activated, so called them up and asked whats going on only to get the story of it takes 7 working days ...
I took out a new contract with Cell C on 4th of Jan 2013. The consultant I spoke to informed me at the time that they were waiting for stock from Apple but I should receive my new iPhone5 within the next 7-10 business days. I'm still waiting for my new phone and have received absolutely no feedback ...
I have posted on here before. https:///cell-c/complaints/waiting-too-long-985139 I was contacted and told my order will be completed within the next week. That has passed and I am still waiting. This is the reference number I received with the message from cell C that said my order has been issued. ...
I took out a cellphone contract with cellc in 2008 for 2 years but firstly never got to use the sim card because it was never activated, i continued to pay the monthly subscription, when the contract ended after 2 years cellc continued to deduct money from my account, the staff at cellc seem to ...
CellC is a small player in SA telecoms industry. For CellC to survive, they need exceptional service in all fronts. They are doing it in the areas including pricing, product development and marketing & yet customer service is lagging behind. This is costly. On the 14th of Dec 2012 I requested a ...
Received a call to order a cell c data bundle sim card r99 per month. Was delivered 16/01/2013. Phoned 084145 option 3 as directed to activate sim card. Voice says office hours 8-8pm. Sorry u late. My call was made at 17.15 to call centre. Website cell direct says 8-10pm. So what are the office ...