Applied for a new contract over the phone. First debit came off the WRONG bank account. (My previous joint account with my husband when I had a contract over 3 years ago!) I called them to request that they load the banking details as per my application which they confirmed that they did. Never ...
I am so disgusted with the service at Mtn, you guys are rubbish. i bought my phone December 2012 just imagine 2012 and we already in 2013, and ever since i bought it, it never worked, took it back for warrenty assesment twice and never get any positive feedback, its forever we will get back to you, ...
I was due for an upgrade and the upgrade was done on 27 April 2013. When I received my invoice for the period 20 April 2013 - 20 May 2013 I noted the very high data usage. Upon further investigation, it was noted that my data package on my previous contract was stopped when the upgrade was ...
I upgraded with MTN Direct via the internet and completed the process via telephone. The phone delivered to me on the upgrade would not turn on, I reported this and was told to charge it for 16 hours and then report it to them if there was still a problem. After 16 hours it would still not turn on. ...
I've been trying to activate a new sim-card for over a week. I received the sim-card (along with my new phone) from MTN Direct (no complaints here, very good service, quick delivery). But when I tried to activate the new sim-card the machine message states that the ID number I gave and the sim-card ...
End of April I phoned Cell C direct to take out a new cell phone contract with them. My current contract with Vodacom had expired and I requested that Cell C assisted me in moving over to their network while retaining my current cell phone number. I was advised that my application had been accepted ...