Cell C is all about "time to change", "keep your number" but oh boy, try and switch and see what they really offer. I have now been waiting since 7th of June (day of application) for my new contract and phone. First of all they do not keep you posted. If you want to know where ...
I have had endless problems with customer service @ Cell C. promise after promise gets broken. I Made a call on the 3rd for a faulty handset [S4] which I had functional for a full two days. I was promised that the whole replacement would take 6-7 days. I am on 17 days and still no handset. Sent two ...
Here is my discovery of an iPhone in Africa. Firstly it is an over priced product, has only a 12 month warranty for such an over priced piece of equipment as opposed to other phones. It is useless to share music with other phones and has no Bluetooth ability. The battery life is terrible, the after ...
I purchased a new iphone from MTN Direct it was delivered on Friday. today I called the callcentre to have the new chip sim activated. I was told by the agent that the old sim will be deactivated and the new sim will start working and because it is a sim swop it will take a short period than the ...
I am very disappointed with MTN Direct 808 call center. Its an endless maze of IVR's, even if you press "0" to speak to an agent you hold on indefinitely. I waited for 38 min for someone to answer, I eventually gave up. When will you learn MTN that self service does not mean poor service ...
Nokia Lumia 520 cell delivered from Direct by courier. What a battle to get the new micro-sim activated. At last, SIM OK. Then to activate any application, I had to create Microsoft Account (which worked fine on my PC); in between phoning the 808 care line and some others (not even mentioning the ...