This is the second time I am complaining about this query as still not resolved since I emailed to cancel in October 2013 after receiving a bill of R531.30 & reversing it every month, costing me bank charges and my account being now pre-legal on their side, as they say breach of contract... but ...
Good day, I have purchased a R99.00 for 2 gig data card online on number 0610239008 which I do recall I specified for R99.00 only and not an open line, as it's for my son at university. They have been increasing my deduction which is now R531.30 for last month only, and keep taking the money off ...
No joy to try and ugrade on virgin mobile. Sent numerous e-mails via the website, had no feedback or response from anybody. Phoned cc now, was advised that i need to visit a store, store in richards bay was closed long time ago. I am not allowed to upgrade to my choice of package, offers for ...
My wife lodged a complaint last week about misleading information that was given about a 1 month contract on my son's phone. Sisa Flatela was assigned to deal with the complaint. So far nothing has happened and I am even more frustrated, angry and disappointed than ever before. He sent one email to ...