Hi, I have been in contact with digital planet the past 3 weeks (mainly on my bill). My blackberry crashed last year, and after contacting FNB they organised digital planet to collect the device around the week of 16 December 2013. It arrived at digital planet on the 19 December and towards the ...
I ordered a smart device bundle from FNB on 03 Jan 2014. I got approved the next day, then I got a call from Yushaa at Digital Planet to confirm that I have a TV License on the 8th, after which I was told I'd be called back to arrange delivery. 3 Weeks later and I still haven't received a call or ...
My wife ordered a bundle via FNB online three weeks ago. Since then there has been no joy. Nobody gave feedback wr had to do follow ups on a daily basis for 15 to 20 min just to get someone to answer the phone. They keep saying that there is no stock of the products. In my mind if something is ...
I ordered an iPad which was delivered on the 18th. The SIM card slot doesn't open and I was advised by the cal centre agent that I MUST TAKE IT TO THE ISTORE near me for an assessment and then take it up with fnb. I didn't order damaged goods! This is pathetic service. I can return the stupid ...
I applied for a smartphone, the iphone5, on fnb online and was advised that my application had been processed but that there would be a delay. i then got an sms advising me that there was no stock but that i would be contacted once the stock was in. then i got a call from digital planet who is ...
I've being waiting from December for delivery to take place of a Laptop I've ordered in November. After phoning and being given one number after another, putting in complaints, I have tp hear the department lost my order, then phoning again, after delivery was promised I was told the department is ...