R15 000 was out of my credit card in small amount over 6 months via internetfraud, going to an account called archway. Initially said they will pay back 3 months, then they said they wont pay back anything (after not contacting me for a while), then they said they will pay back a month ...
R5000 WAS REMOVED FROM MY ACCOUNT ON THE 28TH OF JULY AFTER MY CARD GOT STUCK IN THE ATM MACHINE. I REPORTED THE INCIDENT AND WAS ADVISED BY THE CALL CENTER THAT THE TURNAROUND TIME TO INVESTIGATE WAS 3 TO 4 WORKING DAYS. I HAVE TRIED FOLLOWING UP WITH THE DEPARTMENT ON PHONE NUMBER ON 0112274905. ...
On Thursday I bought something online (AS I USUALLY DO), but THIS time, Standard Bank decided it was "suspected "... So they send me an sms at 11pm telling me to phone them, to a LANDLINE. Not ONCE did they try to phone me, but they went ahead and blocked my card. I tried phoning them no ...
I contacted Standard Bank on 18/07/13 to close an account since I received a bill for R551. I was unsure of how I could owe R551 since my card expired in Feb and I had not received a replacement card for 6 months. I could not have used the card in order to incur a bill. I was told if I pay the ...
24 July 2013 I reported case on my account to Standard Bank, I was told to go to the nearest branch. Which I did and the enquiries lady was very helpful. Little did I know that the bureaucracy beyond that will be so frustrating. I was told that the bank will call within two working days. Realising ...
On Saturday 17 August, I received a call from an 011 number that I was unable to answer at the time. Later, I received an sms stating that I need to contact the FNB Credit Card Department to confirm a test charge to my credit card at 'Le Merigot' (which I confirmed to be a USA based hotel). I ...