I reported credit card some weeks ago. It was annoying waiting about 8 minutes for the phone to be answered. In any event, I tried following up on 3 September, but gave up as the call centre never answered my call. The same thing happened today. I gave up after 10 minutes., BUT CALLS NOT ANSWERED - ...
My account has been hacked on the 16/08/2013. i logged a claim on the 19/08/2013. i was told it would take 3 opened day to proceed with claim, then i received an sms on the 21/08/1013 saying that it will take about 10 working day to resolve the claim. I waited for 10 working days then i went to the ...
Was committed on my Standard Bank Cheque account. After having to hold on for 27 minutes, somebody eventually answered the call and assured me that the problem will be rectified within 48 hours. Instead of passing a credit on my account, Standard Bank passed another debit on my account, putting me ...
I lodged a claim with standard bank on the 27 Aug 2013 and was promised to be called within 3 days which didnt happend. To try an get an update i decided to call their call centre to my shock i was kept holding for 15 minutes on more than 4 occussions. After all this i decided to lodge a complain ...
A account has been opened and i am not receiving feedback as to when the matter will be removed from ITC.By dragging the matter, you are incoveniencing the customer, plain and simple. Just do your job properly please. ...
I telephoned standard bank on 20th August after noticing a payment that I hadn't made had come off my account. I phoned the bank to tell them and asked if my wife's card had been copied and they said they didn't think so. They said they would reverse the payment. The next morning two further ...