On 5 December 2012, I requested that Altech activate the Airtime transfer option on my phone, I completed all the relevant documentation and mailed it to the Customer Services department that same day. Since then I have re-mailed and called them on numerous occasions and to date still do not have ...
I would just like to acknowledge the great service provided by the employees at SAPO. I do not have a delivery service into my area/complex. As such, international packages were not being delivered. I contacted customer services at SAPO who traced every single package for me and went the extra mile ...
I have referred a complaint to Absa Client Service on 29 January 2013 (ref 2219015) about the fees that was recovered from my daughters new Mega U account. This type of account is suppose to be tailored for people under 18 who wants to have a bank account. When she did her first deposit, the amount ...
I applied for a modem in january. They have send me the modem but the sim card was faulty. I have phoned them and try to sort out this problem. This is now the 05 th of March and it is still not sorted out. Every time i phone the call centre they tell me the sim card will be courrier to me, then ...
I am still waiting for a parcel that was sent via speed services on 14 February (Tracking Number TC136126941ZA). I can not track it on SAPO's system and can not get through to their call centre either. On 23 February I sent an email to Customer Services, but up to now have not received a response. ...
Good day I am highly disgusted with the service that i have received from the agent Lesego Mancoe, i have contacted your custoner services contact centre this morning at about 10:26am, i needed to have my phone unlocked. Lesego, answered the call, verified my details, but in the process kept ...