I was offered a upgrade on my contact on the 6th March 2013, after 2 weeks I was told that there was a problem with the system and in fact I do not qualify for an upgrade, I have yet to receive feed back regarding this situation and I email the consultant daily just to be ignored!!! ...
At the end of Feb I called Autopage call centre to give 1months notice to cancel my cell contract, and to ask for my number to be converted to Pay-as-you-go so that MTN could port my number for my new contract. I spoke to a lady named Gerney. She advised me that my cell contract would expire on ...
I received a message from MTN that my debit order was refused on 06/03/2013 due to insufficient funds. When I checked my bank statement, it showed there was enough credit in the account for the debit order to be processed. When I contacted the call-centre I was informed that there was purchases ...
I requested for my March statement and to date have not received it. ...
I was contacted for what was indicated to me as an upgrade on my contract. Several times I asked the agent if this was on my 084 number as I have another 083 contract which is coming up for renewal and must be cancelled. I was therefore concerned the 083 contract not be upgraded. This was clarified ...
I have a contract with Nashua mobile and last year September I sent a request to migrate my number to prepaid when it expires and I was advised that will be done on the 25th December 2012 and to date it hasn't been done. On the 10th January 2013 I called the call centre to reposrt this and was told ...