I MISSED A DEBIT ORDER FOR THE MONTH OF JULY AND THEN REALIZED IT, DID AN IMMEDIATE PAYMENT INTO MY ABSA CARD EXPECTING THE FUNDS TO BE CREDITED WITHIN 3 DAYS. NO FUNDS APPEARED INTO MY ACCOUNT AFTER 3 DAYS THEN CONTACTED THE CALL CENTER AND WAS TOLD FUNDS ARE GONE INTO A SUSPENSE ACCOUNT AND I ...
My husband has been in hospital in ICU for more than 4 months and in the mean time his bank account has been closed and i have manage to get Cell C to cancel the debit order request and allow me to pay every month manually, which i have done EVERY MONTH on time. But EVERY month the cell phone ...
I have a major problem with the CellC network at my place of work, where I spend 8 hours of each working day. More often than not, I do not have any signal, if any at all for most of the day. I've complained and I was eventually told to complete a Network Feedback document and send to [Email ...
I am trying to close a personal loan account. I have tried the following: 1. I sent an e-mail to customer services 2. I faxed a letter to the personal loans department indicating that I have paid the final payment. 3. I spoke to someone at premier banking (on 31 July) to ask for a letter to confirm ...
On the 30/06/2013 an amount of R769 went off from my account. I have a contract for R199.00 and receive 200mb data per month. I have gone to query this at the Cell C branch in Canal Walk, they told me that my account was not capped. I then capped it. I have requested on inception of this contract ...
I sent an email to request car documents required to claim for a shortfall cover in April. I had already paid off the shortfall amount to MFC and needed to claim for a refund from my insurer. I was then advised to send an email with the agreement of loss to [Email Removed] I later phoned Lerato and ...