I received several text messages 2 days ago informing me that my cell phone number has been registered for cell phone banking. I then received a text messsage informing me that a card was issued. I phoned customer services and informed them of this and I was told that it must be a typing mistake ...
I am writing this on behalf of a work colleague who has been trying for over a year to cancel one of his policies and after numerous phone calls, faxes and emails the policy still remains open. You only get to speak to the supervisor on duty at the time of the call, no-one higher and after going ...
I am on the Keycare Plus plan which offers a specialist benefit to you and your dependants annually! I never make use of my medical aid, except for when I visit my GP of which he is paid a measley rate of R102.00 for ever consultation because he is a network GP. The ONE time a year i need to see my ...
This is my 4th complaint about the same issue on HP - see precious postings. Every time a response is posted quite quick on HP telling the world that they do care and that I will be contacted. Up to now i was only contacted the first time without the issue being resolved. Why are you lying to me? I ...
I was called regarding my upgrade. I upgraded and received my new handset the following day my BBM service was off on the old phone and the new phone would also not access my BBM. We called 082111 and they tried a few things and then told us to switch off the phone remove the battery and leave it ...
Phoned in to actually cancel my insurance with outsurance as I received a better quote at another insurance house, Clayton Fry was very professional and even went on to beat the quote I received from the other insurer by 13% with no hassle, this is a perfect example of outsurance keeping their word ...