Dear vodacom, I am writing this massage in disgust according to the service I have been receiving from vodacom customer service..I had a problem with my phone everytime I load airtime it varnishes without a reson, I don't understand how is that possible if I hv data on my phone.. No1 bothered to ...
My contract expired on the 27th June 2013 and I sent a cancellation form to Nashua Mobile to cancel the contract and cancel the SIM card a month before the contract expired. The contract was then cancelled, 2 weeks back I received a statement saying that I am billed R10.84 for Sim card insurance ...
On 08/08/2013 I logged a complaint: 53-TYK2O-OE8AI and was told that I would be contacted within 48 hours with a result - I NEVER got any feedback. On 14/8 I spoke to Gift and she told me that the complaint hasn't been assigned to anyone yet, but she will make sure that it's done and I'll get ...
After I posted the last complaint on HelloPeter I got a call from Ebucks and only partial resolution of my query. I enquired about why I did not earn the Ebucks from the first payment that was made to Nashua Mobile, the Ebucks Representative made excuses and said it was possible that it was due to ...
After emailing the general "customer support" center (and having not received a response in 3 days) I found Ben's direct email address through a few Google searches. Not only did Ben respond in just 4 minutes, but he managed to track down my parcel (with the help of Tracey Martin in the ...
I sent an email to menshealth_subs requesting info regarding how to change over to the digital subscription and what the pricing is etc. I got a reply requesting my details to verify my subscription and after sending those details I got a reply that my subscription has been cancelled and for ...