We had 4 contracts with Autopage and cancelled 3 off them in September due to content charges by a third party and not authorised by us. Autopage did not even attempt to assist us in resolving the matter they just referred us to the so called 3rd party. All 3 contracts were inactive after the ...
Absa continues to send my credit card statement to my former employer who can see the entire thing. Three emails and two follow-up emails in the past two months without result. Only once ABSA (what they call 'customer care') responded to say the relevant department would contact me. Meanwhile weeks ...
I have been asking via all available channels as to why I am being debited for certain bank charges ever since i got my FNB account. the branches, the online customer support and the call centre will never answer my question and always tend to talk around them. I used to have an account with FNB ...
My mom had a contract with Mtn which she recently closed. This month MTN debited close to R1900 and not their usual R399. My mom was upset so I called them to ask why. Duduzile refused to send me the statements because "it's in the post" and she claimed that because the account was ...
Yesterday I loaded R200 airtime and converted R149 into data bundles. After downloading an app I noticed that my airtime is being used and not the data bundle that I loaded. Called the customer service line and they gave me a pathetic excuse that the airtime will expire first so that is why it is ...
I opened a check account with FNB and it was confirmed that I can transfer money like my salary and it will be available & I can do online banking, but wait for my card before I can draw money. Wednesday I phone the call centre & ask why could I not register because I tried, it was ...