After receiving terrible service from Pick 'n Pay online shopping - Faerie Glen branch, I called the call centre and went off on this poor man called Louie. He stayed calm and apologized even though it wasn't his fault. He even called me back to make sure that the matter was resolved. Thank you for ...
My phone went in for repairs over 3 months ago. I confirmed with customer service that they should add the repair amount to my usual monthly debit order over 2 months. they then proceeded to debit a totally different account to my usual debit order account. The account they used is no longer in ...
Earlier today I had the UN-believable experience of dealing with the Vodacom Collections department. After being sent from terminations to collections and back again several times, I finally got to chat to Phillip. Phillip explains to me that my bill for this month is R29k. Wanting an explanation ...
Cut a long story short. This is my second box for Ariel Washing Capsules that i have open up and they have been leaking. In a result the other capsules have broken and lost like the 20 washes out of the 24 capsules. OK, so I email the customer complaints dept. In her long no convulsion email back, ...
Unsolved Query on account 000033899300*019130824 Refund reference number1309090000034618 ThIs has been a long drawn out situation with Cell C to Refund me Monies that was taken off my account. They have acknowledged that they are in the wrong and that the money will be paid back but to date despite ...
Good day, My name is Chimorne Ferguson. My husband and I have been loyal customers of cell c for the past 6 years (if not more). We both have (or had) blackberry 9360 cellphones. Our phones went for repairs for a couple of times before. There is something wrong with the charging blocks. It is now ...