You have been unable to track my vehicle since 30 November due "intermittent" system problems on your side. I was originally to and told that my unit was faulty and that your systems are fine and therefore had to get a Netstar technician (George) to replace the unit. This was done but the ...
I came back from Mauritius on the 15th of August to find that my phone had been hard locked without any notification. I called customer service and was told it was because of high usage however I was told my phone should have been soft locked not hard locked. I was referred to the Boitumelo from ...
I recently upgraded my vehicle tracking unit, I agreed with the consultant that this upgrade would be on a 3 year contract, with NO installation fees and NO hardware fees. However, she upgraded the unit as a cash transaction which mean the cost would be installation and hardware fees. This was ...
ARS 233695 Go SEE what your records say in regards to THIS issue..!! Go SEE the time period that has passed ever since..!! NOW you lot want to know WHY "Jan Alleman" is so OFF with you..??!! Need i say MORE..???!!! ...
So i need a simple authorisation code... was put on hold 30mins on saturday!!! Another 20mins on sunday!! How exactly am i supposed to fulfill the already ridiculous pre-booking requirement when your staff cannot do their simple job of picking up the phone? Besides, i hope noone is gonna come back ...
I refer to incident dated Tue 21 Nov on Data Bundle & Billing - WOW! I was amazed, not to mention disappointed at the lack of resolution achieved after this response. Granted I have received feedback, via email from a Musa Twala, with a breakdown of the charges however no response to my reply ...