I am extremely unhappy about the process that one has to go through to get one's Mastercard activated and/or getting Securecode activated in order to use card online. When initially activating the card it took me a process of 3 weeks in getting the card activated, getting the activation code from ...
My complaint was answered yesterday, just saying sorry for the inconvenienced caused. Clearly Game does not understand what is inconvenienced. My husband called them again this morning after waiting for RCS to contact him on the number provided. We are still waiting for the call by the way. The ...
I am in sales and need to constantly communicate with customers. I logged a complaint with the 123 call centre informing them that my e-mail was not sending or receiving mails. After 5 requests for the settings to be sorted out, I was finally instructed to delete the mailbox, and then set it up ...
On the 20th December I logged a fault with my 8ta data contract. It is now almost three weeks later and I still haven't had anyone come to my house to check the connection problem. I have followed up three times with 8ta and every time my case was closed and I had to reopen it. I'm not one to ...
My account was suspended after I had made payment at a MTN shop (wonderboom junction) I then called the mtn customer care number 808 and had waited over an hour for an answer from a consultant. So firstly I am upset that they had cut my line and secondly I am upset that it took so long for them to ...
I phoned to cancel my contract as my son went overseas and the contract expired. They told me if I still want the number I should phone after the contract ended to move it to pay as you go. They never once mentioned that I'm still going to pay my contract fee for a specific amount of minutes etc. I ...