A complaint has been with Vodacom Customer Service since the 19th December 2012. As yet the complaint in it's entirety has not been dealt with. At last correspondence on Sunday 13th January I was informed that the matter would be dealt with within 2 days. We are now 5 days later and still no ...
Both my business phones were disconnected while I had a dispute with Vodacom about R4800 worth of data downloads and they are accusing me of downloading adult content on my cellphone every hour of every day and every night for more than 2 months! After sending them the printouts of the data usage ...
1. Why do all the operators have a free number for clients to call customer service but I have to pay every time I speak to Nashua Mobile? 2. Why is there no callback service? 3. Why do I spend 30 min on a call only to have to hang up because I'm only half way through my query? The irony is that I ...
I have a Cell C swoosh 3g. The contract was for R300 per month for 5gb per month. Now I've been cutt-off and owe over R2700 for two month's worth of data. I went to a Cell C, they said phone the call centre. I phoned the call centre but due to high call volumes I had to send an email to ...
I have contacted Cell C on numerous occasions with regards to loading airtime onto my cellphone. It has been going on for 7 days and to no avail. They refuse to sort the problem out. Its becoming very frustrating as i cannot load airtime onto a PREPAID number. ...
I have been dealing with Cell C since 6 December 2012 regarding an account been opened in my name - which I never opened. After numerous phone calls to Cell C's Customer service department I still have no joy. Today I tried to speak to a team leader or a manager. No staff in their Customer Service ...