Last week on Monday 29 April I logged a complaint with HelloPeter stating that I cancelled a contract in July 2011 and paid almost R2000 to Vodacom to have it cancelled. Despite this Vodacom continued to charge me for that contract for 20 months after. Vodacom has repeatedly acknowledged this. In ...
Hi, Please do not refer me to Nashua Mobile as they claim to have no way of helping me with this query. With reference to the complaint below, why can't I also have my airtime refunded/transferred? I was billed incorrectly by MTN late last year when my balance suddenly disappeared and now I am told ...
I have had my vodacom number for more than 4 years it used to be a contractt number then i converted it to pre paid. On the 18th of april 2013 I purchased R5 airtime via cell phone banking and sent one sms and made a call to my fiance.. the 19th i even receieved a email on my phone.. on sunday the ...
I bought a laptop from Russells festival mall on a 2 year contract with life and product insurance. I'm paying almost 9000 for my laptop. R316 a month. my laptop's trackpad is not working properly and now they say they cant fix it i dont have an extended guarantee on it. why on earth am i paying ...
Vodacom should have a very long list of my complaints which goes back to 2011 when i bought my first Blackberry. The complaint was that of a very poor signal. i was continually that it was the phone but i insisted that they should send a Technician to our area to test the signal as i know of many ...
I MUST SAY THE CUSTOMER SERVICE IS TERRIBLE AND THAT'S JUST PUTTING IT MILDLY ITS ALMOST TWO WEEKS THAT MY PHONE WAS DAMAGED IN AN ACCIDENT THE STORE MADE ME FILL IN A CLAIM AS I DO HAVE INSURANCE AND TO DATE I DID NOT GET ANY RESPONSE. EVERY TIME I CALL I 'M PUT ON HOLD OR THROUGH TO THE WRONG ...