Perhaps by making this complaint online, I may get some feedback and results. I opened a new contract with Cell C, and when my phone was delivered, they had sent the wrong size sim card, so I had to go out and buy another one. My Previous contract with another supplier ended on the same day. I was ...
After my complaint on HelloPeter.com on 27/04/2013 regarding the pathetic customer service I have received from Vodacom in the Mall of the North, I have spoken to Risheen Matsimella who handled my complaint. She was extremely professional, helpful and empathetic, and she really went the EXTRA MILE. ...
No positive response from Customer Services to rectify unauthorized debit orders for February and March. Send documents through by email and faxes -- getting reference numbers, but no positive response. Now at end of April another R303.73 was debited with banking charges of R12.50. ...
I cancelled a contract with MTN on the 9th of July 2012. On the contract one number was to be ported and the other cancelled. They acknowledged receipt of my request, and the number was ported, but the other number which was for a usb modem, has not been cancelled and I have been billed for it ever ...
It takes up to hours for a paid service (Blackberry Internet Service) to be reactivated like you taking credit on it. You pay, for no service delivery but they are quick to cut you off month end. They have a billion excuses for their problems when they should be coming up with a billion solutions. ...
I reported my case many times, many months ago. When my issue was finally 'resolved' and an agreement was reached, I took the liberty to compliment the work of one Mr Sipho Sithole by commenting: 'Thank you Sipho for your impressive professionalism' here on Hellopeter. Since then, I have tried to ...