I logged an initial complaint here 8 April at 18:01. Groupon responded by saying they responded with an email. This email read, "Shouneez Williams (Groupon SA), Apr 09 08:52 (SAST), Good Day. Please attached proof of delivery". I responded with, "Your response is unclear due to the ...
I've been with Vodacom for the past 17 years. Until recently I had 3 contracts with them. Last November, I received an unusually high bill for 1 of the contracts. I contacted Customer Service and requested an itemised bill. I was told that there was a fee for my request and that the bill shall be ...
I phoned the call centre department to make changes to an "Open Ticket" which I bought in March 2012 (Ref: JHLERP). Firstly I am disgusted by the amount that Kulula charges to do a simple change over. All they need to do is change the flight details? Why can it cost up to R600 per ticket! ...
I upgraded my cellphone contract on 04/08/2012. i took a nokia n9 for R333 x 24 months. I would start paying this new amount of R333 on 13/11/2012 as this is when the new contract would kick in... i now see on my bank statement that i am being charged R390 and not R333 per month. i am being charged ...
I stopped using the ABSA driven @lantic email address mid 2011 - I cancelled everything over the phone with WHOMEVER called me in 2011!!! I know I spoke with someone mid 2012, but who remembers the details... My telephone number has also changed since then and they have been contacting me on the ...
I emailed customer service on the 2 May 2013 with regards to a bag that is advertised in the latest Edgars magazine. I got no response until 6 May 2013 from Nomzekelo Mnini, who is from the customer relation team. She had ensured me that by the end of that day, she would get back to me with regards ...