I purchased the 60 60 Gb prepaid data bundle end of March 2013. I couple of days later I went into the Greenstone branch as the internet was so slow that most of the time the wi-fi would not work. They logged a call on my behalf- ref 5290214. I was told that there is a 2 day turn around time for ...
I am unable to make outgoing calls and send sms's from my virgin mobile pay as you go. Whenever I phone into the customer service number, i get through to someone who then puts me through to technical, I either wait 30 mintues for no answer or get cut off. I have gone to their website and sent 2 ...
Cancelled one of my contracts on the 25th of February 2013, but every month they still deduct for the contract. Cannot get hold of account department, they do not answer the phone. Menlyn branch was unable to help us. Very disappointed by the bad service we have received. Contract cancellation ...
I called Dial Direct on 04/06/13, spent 15 minutes on the phone with Keagan and got covered by the time I hung up. The policy documents were in my Inbox a minute after the call ended. Realizing that I'd omitted something, I sent an email to rectify it and got some feedback from Paula within the 48 ...
Hi, I phoned ans spoke to Zola regarding a claim made by a DR I did not visit and she gave great advice and how to go about disputing the claim. She was very professional and as a member I appreciate people like her who give great advise and ensured that I understood how the process will work. ...
I recently took a CELL C 200 contract where you get 200 min, 200 SMS and 1GB of date yet when I was phoning I was incurring costs only to find out that you incur costs for phoning an 086 #, but the very number you have to phone for them to assist you at Customet Service is a 086# - How Ironic. It ...