Clicks sent my a gift card to the value of a voucher they owe to me due to their system problem. when i tried to use the card, it indicated it was suspended. I asked if i needed to activate the card before i use it, with no respnse. ...
I have been trying to resolve 2 things with Nashua Mobile: 1) the non-delivery of customised billing and (2) information on which contract to move to. I have visited the Nashua Mobile store in Norwood as well as Sandton City. Both have promised resolution and information to be sent to me - nothing ...
To Whom it may concern, I have been a CellC prepaid customer for the past 10 yrs and recently decided to apply for a contract. During telephonical application I received good service from Sharon, thank you. I also requested to keep my number. I received my phone on 24 May (via courier) and since ...
29/5/13 I receive a letter dated 26/03/13 saying my direct debit was returned and my policy cancelled. This has happened before and I called to sort out te problem. Bit clearly AIG do not value their clients. Why not pick up the phone and call the client indicating what happened or is that to much ...
Well, true to Cell C's customer service, I still haven't had the feedback / response which I have requested. Ruth called me when I put this report on first time around. I told her that I want to speak to a customer services manager. Guess what I'm still waiting!!! Cell C, just don't care. Then I ...
I got a contract phone on the 27/05/2013, i was suppose to get 1GB but i got 100MB, i had to ask them to add my data as i needed to receive emails, she realised that i didnt receive what was due to me and said she'll fix it, i was releaved to know that someone was competant. ...