I upgraded my contract and received a Samsung Galaxy S3 mini with a new sim card on the 8th of October 2013. was told not to use my new sim till the 27th of October when the new contract will commence. So i've had the phone in the box till then. On the 27th of October 2013 I called customer care to ...
I upgraded my handset on the 20.10.2013. I received the 22.10.2013. I opened it and saw that it uses a microsim which is not what my current phone uses. I phoned on the 23.10.13 to request a microsim. Mpho said that he will place the order for it that same day. On the 28th I phoned to find out ...
At home we have a landline number (043) 762 6229 that has been in use over over 25 years. Sometime in March this year, I had converted the line to prepaid. I was told all I needed to do was pay R100 which I did. I was shocked to discover that it was disconnected during the month of October because ...
I bought a smart device with FNB, they advertised that if you have a credit card with them with a monthly spent of more than R1500, you get a discount on your device. The first installment was taken in August 2013, and every month since. There is however no discount given. I have phoned numerous ...
My wife Pauleen who is on a Talk500 contract package upgraded from a Blackberry to a Samsung Galaxy S4 (Smart XL package) and had to have a sim-swap done, because the Galaxy S4 takes a micro SD simcard instead of the normal size simcard. Instead of swopping my wife's simcard like they where ...
Good day. The complaint is regarding my BIS Service that was still active on my Vodacom Contract which was deducted from my account. I have upgraded to an IPhone and nobody informed me to cancell the Blackberry Internet Service. It has been now 2 Months to fight for my refund of the BIS. I had to ...